For over 10 years BrightWest Case Management have been supporting Participants who've experienced catastrophic injuries or have lived with disability all their lives to navigate the NDIS and connect with mainstream services as well as other funded support required to reach their goals.
Our highly specialist coordination and support team works with participants using a personal centered approach to empower them to achieve their goals and live a fulfilling life.
As BrightWest Case Management we are a registered provider, providing specialist support coordination, recovery coaching and case management services for participants.
We support participants to understand and use their plans in a way that reflects their needs, preferences and aspirations as they work towards achieving their goals.
Brightwest specializes in providing specialist support coordination, recovery coaching and case management for participants with acquired Brain Injury, Intellectual Disability, psychosocial, Motor Neuronal Disease (MND), Multiple Sclerosis and those who have experienced Catastrophic Injuries.
Our Purpose
To support people to lead a meaningful life that aligns with their goals using a person centered approach that promotes their choice and control.
Our Vision & Mission
🌟 Vision Statement
To empower individuals to live meaningful, fulfilling, and purpose-driven lives by achieving emotional well-being, personal growth, and lasting resilience through compassionate, person-centered psychological care.
🎯 Mission Statement
To provide professional, evidence-based psychological and wellness services that support people in leading meaningful lives aligned with their personal goals, values, and aspirations. We are committed to a person-centered approach that promotes choice, control, dignity, and empowerment, enabling every individual to build resilience, enhance well-being, and reach their full potential.
Our Values
Respect
We are respectful of everyone's views and opinions, even if we may not agree. We take the time to get to know our colleagues and our Participants, and work to build and sustain relationships with genuine care and compassion.
We Are Ethical
We demonstrate high levels of professionalism and accountability in our dealings with our colleagues, Participants, and other service providers. We provide services that are valuable, meaningful, and cost effective to our Participants.
We Work in Collaboration
We communicate clearly and openly and encourage the sharing of information, resources, and feedback with each other, our Participants and all their care team. We make decisions in partnership with one another.
Meet Our Founder
Margaret Jaicah
Director
Specialist Support Coordinator & Case Manager
Margaret holds a degree in Bachelors of Arts in Economic and Public Administration and Master in Public Health. She has had extensive experience working in Disability, Health Care, Aged Care industries. She has worked for several organizations including: NDIA as a Health Liaison Officer, Bright West Care as a Specialist Support Coordinator among other roles in Disability, Health and Aged Care Industries.